:locked: AgencyQuorum Privacy Policy

Last Updated: May 2026 Effective Date: Immediately upon acceptance for new users.

At AgencyQuorum, we take your privacy as seriously as you take your clients’ privacy. This Privacy Policy outlines how we collect, use, protect, and handle your personal information when you use our forum at https://community.agencyquorum.com (the “Forum”).

By using the Forum, you consent to the data practices described in this policy.

:card_index_dividers: 1. What Information Do We Collect?

Because AgencyQuorum is a vetted, professional community, we collect information to verify your identity and maintain the integrity of the platform.

Information You Provide Directly

  • Registration Data: When you create an account, we collect your name, email address, National Producer Number (NPN), and potentially your agency affiliation.
  • Profile Data: Any additional information you choose to add to your user profile (e.g., LinkedIn profile, bio, profile picture).
  • User Content: The posts, replies, messages, and files you upload or share on the Forum.

Information We Collect Automatically

  • Log Data: When registered and posting, we record the IP address from which the post originated. We also retain server logs that include the IP address, browser type, and timestamp of every request to our server.
  • Engagement Data: We gather data when you participate in the Forum by reading, writing, liking, and evaluating content to understand how our community is used.

:prohibited: CRITICAL: NO CLIENT DATA (PHI/PII) This platform is for agent-to-agent networking. You must never upload Protected Health Information (PHI) or Personally Identifiable Information (PII) regarding your clients. AgencyQuorum is not a HIPAA-compliant storage facility for client records. If you upload client data, it will be deleted, and your account may be suspended.

:gear: 2. How Do We Use Your Information?

Any of the information we collect from you may be used in the following ways:

  • To Verify Licensure: We use your NPN and name to verify that you are a licensed insurance professional in good standing.
  • To Personalize Your Experience: Your information helps us to better respond to your individual needs and tailor your forum feed.
  • To Improve Our Site: We continually strive to improve our site offerings based on the analytics, information, and feedback we receive from you.
  • To Maintain Security: Log data and IP tracking help us prevent spam, ban malicious actors, and protect the Forum from automated attacks.
  • To Send Periodic Emails: The email address you provide may be used to send you notifications you request (like topic replies or direct messages), administrative updates, and platform news.

:shield: 3. How Do We Protect Your Information?

We implement a variety of industry-standard security measures to maintain the safety of your personal information when you enter, submit, or access it.

  • All data transferred between your browser and our servers is encrypted via Secure Socket Layer (SSL) technology.
  • Passwords are cryptographically hashed; we do not store or have access to your raw password.
  • Access to our database is strictly limited to authorized personnel with special access rights who are required to keep the information confidential.

:cookie: 4. Do We Use Cookies?

Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow it).

  • Authentication: These cookies enable the site to recognize your browser, keep you logged into your registered account, and remember your preferences.
  • Analytics: We use cookies to compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. If you disable cookies, some features of the Forum will not function properly.

:handshake: 5. Do We Disclose Information to Outside Parties?

We do not sell, trade, or otherwise transfer your personally identifiable information to outside marketing or advertising parties. We may, however, share your information in the following specific circumstances:

  • Trusted Third Parties: We share data with vendors who assist us in operating our site, conducting our business, or servicing you (e.g., cloud hosting providers, email delivery services), so long as those parties agree to keep this information confidential.
  • Legal Compliance & Regulatory Authorities: We operate in a highly regulated industry. We will release your information when we believe release is appropriate to comply with the law, respond to a valid subpoena, or cooperate with investigations by state Departments of Insurance (DOI), the Centers for Medicare & Medicaid Services (CMS), or law enforcement.
  • Protection of Rights: We may release information to enforce our site policies, or protect our or others’ rights, property, or safety.

:link: 6. Third-Party Links

Occasionally, at our discretion, we may include or offer third-party products, services, or links on our site (such as CRM tools or quoting software). These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites.

:date: 7. Data Retention Policy

We will make a good faith effort to:

  • Retain server logs containing the IP address of all requests to this server for no more than 90 days.
  • Retain your account data and public posts for as long as your account is active. If you request account deletion, your profile data will be anonymized, but your historical posts may remain on the Forum to preserve the flow of conversation, stripped of your personally identifiable information.

:no_one_under_eighteen: 8. Age Restrictions (Not for Minors)

Our site, products, and services are strictly directed to licensed adult professionals who are at least 18 years old. We do not knowingly collect information from anyone under 18. Because this server is in the USA, and we strictly prohibit users under 13, this policy complies fully with the requirements of COPPA (Children’s Online Privacy Protection Act).

:open_mailbox_with_raised_flag: 9. Your Consent & Changes to this Policy

Online Privacy Policy Only: This online Privacy Policy applies only to information collected through our site and not to information collected offline.

Your Consent: By using our site, you consent to this web site Privacy Policy.

Changes to our Privacy Policy: If we decide to change our Privacy Policy, we will post those changes on this page and update the “Last Updated” date at the top of the document. For major changes, we may notify you via email.

:telephone_receiver: 10. Contact Us

If there are any questions regarding this Privacy Policy, or if you wish to exercise your data rights (such as requesting a data export or account deletion), you may contact us using the information below:

  • Email: support@agencyquorum.com
  • Mailing Address: AgencyQuorum PO Box 210 Somers Point, NJ 08244